1.– Back up restoration will be chargeable . Restoration charges will be 1699 INR /- . If you paid for the restoration and back up will not available in that case , paid amount will be fully refunded. if the back up will available no refund initiate . After request for back up you need to wait for 24-48 hours. We undertake periodic backups of data on our shared hosting servers, but the final responsibility for all backups of the data on your hosting packages rests with you. We strongly recommend that you take periodic backups and store them at your end so that you have multiple options in case of necessity for a restore.
You may request us for a back up of the last 7 days (from the date of request) and in most cases we will be able to provision this from our disaster recovery backups. However, this is not a part of our core hosting services and is merely a last resort. We will try our best to help you out but backups provisioning and restoration is an extremely time and resource intensive process and hence we can only promise a best effort service in this regard.
From the list of backups available and their date of generation you must select the date of the back up very carefully as we will only be able to undertake this task once a week. Also, there may be a possibility of missing files due to the time elapsed between date of backup and request for restoration, in such a case we will not be able to re generate the back up.
2.If any account found in any kind of illegal activity , hacking , copyright issues , bot sites , adult contents such accounts will be suspended and terminated within 24 hours and no refund will initiate in such cases. indiadomainstore.com will not responsible in such cases for any kind of data loss.
3.I would request you to look into the following points regarding our backup policy:-
1) We do not promise the customers for providing the backups.
2) We take the backups on rotational basis and we keep the incremental backups for the last 7 days as an additional service. Also this is for our purpose and it is not compulsory.
3) So we always recommend the customers to take the backups of their site contents, databases and emails at their end.
4) We don’t restore the contents
5) Restoration of back will be done from Client side.